Here at Approach Procurement Solutions, our commitment is to provide the best solutions for our clients based around the best and most appropriate technology – that’s why we have developed our best in class procurement platform.
Experience tells us that a great adoption must be supported by great technical support, and training should be in the form and via the channels that people want to consume that content.
Breaking down traditions
Traditionally training would mean taking your people away from the business in user groups, either onsite or offsite, but that costs you money in terms of downtime and it’s highly inefficient in many cases.
That’s why we have created an innovative support package that caters for both individuals and your clients.
We’ve created support videos that can be streamed within the portal and that usage is fully audited.
We have a library of support literature that users can access on the portal 24/7, and again its fully auditable.
We have a comprehensive suite of online training modules so we can provide individuals or user groups training at the point of need.
And for a more personal touch: our technical support team can deliver training in person at any of your UK locations.
Reporting and aftercare
Not only will we provide training to your employees but we will provide a synopsis of who’s received training, how engaged they were, and we will track their usage activity as the portal is adopted so we can spot and address any areas where individuals may need further support.
Simply choose the level of support your business needs.