Support and Training

No man left behind when integration takes place

New technology is useless without knowing how to use it

Train your staff and keep them ahead of the curve before it damages your business

Here at Approach Procurement Solutions, our commitment is to provide the best solutions for our clients based around the best and most appropriate technology – that’s why we have developed our best in class procurement platform.

Experience tells us that a great adoption must be supported by great technical support, and training should be in the form and via the channels that people want to consume that content.

Breaking down traditions

Traditionally training would mean taking your people away from the business in user groups, either onsite or offsite, but that costs you money in terms of downtime and it’s highly inefficient in many cases.

That’s why we have created an innovative support package that caters for both individuals and your clients.

We’ve created support videos that can be streamed within the portal and that usage is fully audited.

We have a library of support literature that users can access on the portal 24/7, and again its fully auditable.

We have a comprehensive suite of online training modules so we can provide individuals or user groups training at the point of need.

And for a more personal touch: our technical support team can deliver training in person at any of your UK locations.

Reporting and aftercare

Not only will we provide training to your employees but we will provide a synopsis of who’s received training, how engaged they were, and we will track their usage activity as the portal is adopted so we can spot and address any areas where individuals may need further support.

Simply choose the level of support your business needs.

Onboard Staff Easily

Multiple methods that suit you to help onboard your staff

Reduce Internal Resistance

Our clean interface allows for users to easily figure out how to use the system with little training

Online Help Resources

Keep your employees in-the-loop and up-to-date with help resources and proactive communications

Help Desk Ticket Support

Seek assistance from one of our support professionals to personally assist users through their troubles

Digital purchasing platform for multi-site operations

Centralise your print procurement with our digital purchasing platform. Perfectly suited to multi-site or complex business operations, our platform allows you to curate a catalogue of print assets centrally whilst empowering individuals across the business to purchase on demand. Your teams can access the assets they need, when they need them, whilst you retain control over price, quality and consistency.

Get in touch with the team today to find out more about the Approach Enterprise Platform.

One-off requirement? No problem!

We work with clients of all sizes and deal with requirements ranging from the simplest of simple to the outright bizarre!

We welcome enquiries from any business; get in touch and we’ll discuss your needs, provide you with as much information as you need and offer competitive quotes, handled by our expert procurement management team.

What Our Customers Say About Us

Not only did Approach save us a significant amount of money, but the service and quality of our new wider supply chain and the commercial manpower it has saved has been phenomenal. Approach integrated with our team at every level, they worked diligently and in strictest confidence and proved to be as conscientious and hard working as our own people.

Sales & Commercial Director - International Media Company

In just six weeks, Approach Procurement Solutions implemented a multi-faceted portal on time and under budget including full end to end testing and user training. We now have greater visibility and harmonisation of processes at a significantly reduced unit cost.

Commercial Director - National Lawn Care Company

Got a question to ask? Let’s hear it!

It’s easy to get in touch with us. Complete the form to reach our team, use live chat, or reach out to us on 0116 289 5714

Talk to one of our team

Our team are always happy to take your questions and enquiries. Our expert staff can give you the right advice and support, just fill in your details below and we’ll be back in touch. Alternatively, try our live chat – just click on the icon at the bottom right of the page.

Key Quicklinks

Enterprise Integration

Making the most out of your business connections

Purchasing Empowerment

Allow your local businesses to engage with their target demographics in a simpler solution

Cost and Quality Control

Take the reins on your spend and feel in control once again